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  • I want my money back!

    I’d ordered a yearly subscription of the magazine and I’ve received one issue. Now I find out that the magazine is going to be online instead. What happens with my money?

    about 1 month ago
    Users_avatars_mini timmy66
  • RE: I want my money back!

    I’m in the same situation, I’ve paid 50 Euros for a single issue!

    I have tried writing to the editors but have yet to receive a response, please let us know what you intend to do about people that have paid for a subscription that they will now no longer receive.

    about 1 month ago
    Users_avatars_mini giannidoe
  • RE: I want my money back!

    Hello,

    We can either transfer your subscription to Hakin9 Magazine (www.hakin9.org) or offer you a refund. Please contact subscription_support@software.com.pl and let them know which option you prefer.

    We apologize for any inconvenience this may have caused.

    Best regards,
    Michal Gladecki
    BSD Magazine Editor-in-Chief

    about 1 month ago
    Users_avatars_mini michal.gladecki
  • RE: I want my money back!

    I’m a bit frustrated with the service I’ve received from the magazine. I’ve been in contact with customer service since I ordered my subscription at the end October. I was told that my issues were sent out in the middle of November and again at the beginning of January. I never received a single issue.

    Now you’ve dropped the print subscription without telling customers. I again contacted customer service for a refund which I still have not received in my PayPal account. I’m not sure what more to do to get these issues resolved.

    24 days ago
    Users_avatars_mini igaucho
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